PayByPhone is the most convenient way to pay for parking. It’s easy, either use our app, do it online or call us. Get helpful tips on using each method below.

Use the app


1. Download the PayByPhone app

Download the app now from the Blackberry, Google Play and iOS App Store.


2. Enter your location code

Tap in the location code you wish to park in as advertised on street signage.


3. Enter your parking duration

Add the time duration you wish to park for. Check the details then confirm your selection.


4. Extend your parking anytime

Add more time from wherever you are. Simply open the app and add time to your current parking meter.



1. Visit the PayByPhone website

Logon using your browser or through your smartphone. Easily create a PayByPhone account and use it to pay for parking. To begin, select Account from the main menu.


2. Enter your parking requirements

Enter the LOCATION number (see on-street signage) and the DURATION you wish to park for.


3. Enter your security code

Finalise your transaction by entering the 3 digit security code on the back of your payment card.


4. Manage your account online

Visit your account page to quickly add or amend vehicle details, update your payment info or security settings.

Call us


1. Call the number posted on signage

Dial the PayByPhone service number displayed on parking meters and signs.


2. Respond to the prompts

Existing users will be prompted to enter the 4 or 5 digit location number, and parking time required. New users will be guided through a registration process.


3. Wait for your parking to be confirmed

Once you have heard confirmation that your parking has started you may leave your vehicle. Parking details will be sent to the handheld units the Parking Enforcement Officers patrol with.


4. Extend your parking anytime

Extend your parking at any time. Simply call the number you dialed in Step 1. Your account will be recognized and you will be given the option to extend your parking session or to start a new one.


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